Shipping & Payment Modes
Do you have a showroom where I can view the products?
Yes! In order for us to serve you better, you need to make an appointment to visit our showroom through this link here.
Our Showroom Address:
3A Pasir Ris Drive 6 #02-30/31, Vidacity, Singapore 519422
FREE parking is available at the premises (for now). We are located on the 2nd floor, beside the main staircase and outside the badminton hall.
What payment modes do you accept?
Credit Cards
We accept most credit card payments for purchase directly from our website.
Instalment Plans at 0% Interest (For Singapore Purchase Only)
On top of that, we have partnered with reputable Buy Now Pay Later platforms to bring you the convenience of splitting your payments into 3/4 monthly repayments at 0% interest!
Atome: 3 Repayments at 0% Interest
Shopback: 3 Repayments at 0% Interest
GrabPayLater: 4 Repayments at 0% Interest
Psst.. We heard that some of them offer new users a discount too!
What are the delivery modes available?
For Singapore orders, you can choose to have your sofa sets delivered to you (delivery fee of SGD$25 applies) or you can select self pick up from our warehouse/office (FREE).
Please make an appointment here for self pick up after order confirmation.
Self pick up is not applicable to overseas orders.
When will I receive my orders?
For ready stocks in Singapore, we will send out your order on the date and time slot you have selected upon checkout. See our detailed Shipping Policy here. Shipping is SGD$20 for domestic orders (within Singapore).
Do note that for overseas orders, selection of delivery date and timeslot DO NOT APPLY. You will be contacted separately on shipping arrangement and timeline.
Please refer to our Shipping Policy here.
My house is not ready, can I purchase in advance and confirm the delivery dates/timing later?
Yes you can! Just select a tentative date/time slot and drop us a note upon checkout, email us at hello@playand.store or whatsapp us at +65 8887 5290 with your order number.
How will Playand be packed & delivered to me?
Our Playand Sofa Series and Playand Mini Magnetic Series are vacuumed packed and wrapped in a roll during production to save space and costs during shipping from our overseas factory to Singapore. As such, the foam needs a minimum 2 weeks period of decompression before reverting back to its original shape. In fact, playing with it often helps the foam regain back its shape!
Our covers are packed separately from our sofa set to prevent any permanent creases being imprinted on the covers during the vacuum packing process. The covers can be ironed on low heat (switch to delicate fabric mode) if needed to straighten out any creases.
I'm paying from overseas, why am I charged extra in my credit card bill?
Some Malaysia banks have a 1-3% transaction fee imposed on payments made on overseas websites. There could also be charges on foreign currency exchanges as well. Do contact your relevant banks to find out more about these charges.
Who do I contact if there are issues?
We strive to ensure that all our products passed stringent quality checks before arriving in Singapore, but if we missed anything out, please contact us at hello@playand.store or WhatsApp us here. Otherwise, refer to our Exchange Policy to see if your item qualifies for an exchange or replacement.
About Playand Sofa & Playand Mini Magnetic
How big is Playand Sofa Series?
Playand Sofa Series consists of 6 modular parts, 2 bi-fold base (150cm x 75cm x 10cm), 2 triangular blocks (30cm x 30cm x 55cm) and 2 rectangular blocks (20cm x 20cm x 75cm). When put together as a sofa, it measures 150cm x 75cm x 50cm in height.
How big is Playand Mini Magnetic Series?
Playand Mini Magnetic consists of 4 modular parts, 2 Rectangular Arches (75cm x 37cm x 20cm) and 2 semi circular rounds (53.5cm x 26.75cm x 20cm).
Do I need a lot of space for Playand Sofa and Mini Magnetic Sets?
Playand Sofa occupies as little as 40cm x 75cm when the pieces are stacked on top of each other! But we usually do not store them away because it is used ALL the time!
Are there velcros or magnets in the Playand Sofa Set to hold the pieces together?
There are no Velcro or Magnets in our Playand Sofa series. The Polyester Microsuede fabrics have slight friction to hold the modular pieces together lightly.
However, we have launched a new Playand Mini Magnetic Series, where the covers are sewn with magnets. The Playand Mini Magnetic Series are compatible with our Playand Sofa Series in dimensions.
Is Playand safe for children?
Playand Sofa is designed to be used from 0m+ and up. We know that children likes to build complex and creative structures during play, so parental supervision and help are compulsory at all times during play/use for younger children below the age of 3 years old, especially if any form of climbing or tall structures are involved. Parental supervision is still highly encouraged during play for children above 3 years old, for guidance on safe play.
Can I use Playand Sofa as a bed?
Yes you can! Playand Sofa, with the bases put side by side forms a square floor bed of 150cm x 150cm. To assemble it into a single size bed, stack both bases on top of each other and put the 2 rectangular blocks at the ends to form a bed of 190cm x 150cm.
Materials & Care
What is Playand made of?
Playand Sofa inner foam core is made from CertiPUR-US® certified 100% polyurethane foam. We are one of the retailers (A Mighty Venture Pte Ltd) officially listed on CertiPUR-US® website (https://certipur.us/list-of-participating-companies/#A) as part of our commitment to ensure and to inform that all our materials used are accredited and certified.
Our polyester suede covers are OEKO-TEX® certified, that have passed additional stringent tests to ensure product quality and assurance.
What is CertiPUR-US® certified foam?
CertiPUR-US® certified foams meet program standards for content, emissions, and durability, and are analyzed by independent accredited testing laboratories.
- Made without ozone depleters
- Made without PBDEs, TDCPP or TCEP (“Tris”) flame retardants
- Made without mercury, lead and heavy metals
- Made without formaldehyde
- Made without phthalates regulated by the Consumer Product Safety Commission
- Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
- No chlorofluorocarbons (CFCs)
- Performance-tested
- Durability-tested
- Emissions-tested
- Content-tested
- Environmentally innovative
- Analyzed by independent, accredited testing laboratories
- Meets CertiPUR-US® standards for content, emissions and durability and is analyzed by independent, accredited testing laboratories
Video Explanations:
Are Playand covers durable?
Playand covers are made from durable Polyester Suede covers which can be removed for washing. They are meant to be tight fitting, to ensure that there will be no tripping or choking hazards for children during play. Every sofa set purchase comes with our Waterproof Inner Linings (FREE) to protect your foam pieces from big spills. (we understand it is perfectly normal to have spills and splatters with kids!)
How do I maintain my Playand Sofa & Mini Magnetic Sets?
For The Polyester Suede Covers (Playand Sofa Series Only)
Playand is clad in removable and washable polyester suede that can be washed in washing machine and dried in a dryer (on cold run and delicate modes). For extra precaution, you can also vacuum the surface of the covers often to prevent dust accumulation.
For The Polyester Suede Covers with Magnets (Playand Mini Magnetic Series)
Handwash in cold water and hang dry only.
For The Foam Pieces
For the foam pieces, do not pick at the foam or pluck at the foam to prevent damage. Do not put them under direct sunlight or heat. If the foam is soiled, spot clean with a wet cloth to absorb moisture and leave it in a cool place to air dry.
Will the polyurethane foam turn yellow over time?
Yes, it is absolutely normal! Due to natural oxidation, or exposure to some heat during manufacturing, the foam pieces may present some slight yellowish tinge. This oxidation process is a natural process for Polyurethane foam, and especially since our CertiPUR-US® certified foams have no additional harmful chemicals to stop the oxidation process. However, the yellowish tinge does not render the foam pieces unsafe for use or change the foam density. To slow down the oxidation process, it is encouraged that you do not expose the foam pieces to direct heat or sunlight.